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STOCKIST POLICIES
Production and Delivery Timing

The production of each gown takes approximately 20 weeks. Because they are handmade, some take less time while others take a bit longer. It is important to note that this is a tentative date. To avoid scheduling issues, we ask that you do not schedule pick up appointments until you have received a shipment tracking number for the dress. If your client absolutely needs their gown to ship before the 20 week turn around, we require that you choose one of our rush options. Only rushes guarantee delivery by a certain date.

Because our gowns are handmade, there may be small discrepancies between your product and the sample. These can be the result of variations in dye lot, a slub in the fabric, or just the delicate nuance of a handmade garment. These variations are natural traits in silks and handmade garments and should not be viewed as a flaw. Every dress is fully inspected prior to shipment to ensure it is up to our high standards of quality. When styles of laces or silk are no longer produced (or on long back order), we reserve the right to substitute a very comparable material for the production of the gown. Please do let your clients know that the lace placement will not always be identical to the sample.

Please look over the dress(es) as soon as the package is received. After two weeks have passed once an order has been shipped to you, we cannot be held responsible for any damages found on the dress.

Stock samples may make take up to a 24 week turn around. We always put your clients orders before stock orders, but we do our best to have everything out in a timely manner.

Trunk Shows

We are very happy to organize one trunk show with you every 8 months. We will send a selection of gowns of our choosing for the event. If there is a special gown you desire, please reach out early and we will do our best to meet your needs. Sample gowns must be received by our location or the next shop by the following Wednesday so they can be prepared for the next show (failure to have them to us by that Wednesday will result in no future trunk shows).

The Leanne Marshall team will consider attending trunk shows if the request is made well in advance. We do require that 50% of the accommodations and airfare be covered.

Our trunk show dresses are both our showroom samples and production samples, so please treat them with care. Do not zip them halfway on clients they are too small for. This will damage the zipper. Please also be sure your clips have rubber guards, as metal edge may tear the dresses. If a gown is damaged, please let us know and we will find a fair solution.

(Please note: Trial Trunk Shows are to be held with additional terms and at a different markup rate than when you are a current stockist.)

Loans

Unfortunately, we do not loan dresses for client consideration at this time. You are welcome to sell any of the gowns from the collections you carry, but we will not lend the gown to make that sale possible. Usually we only have one sample of each gown and need to retain it for production reference and/or to be sent out on scheduled trunk show rounds.

Sizing/Dress Length

All dresses are made to match the sizes on our standard size chart. All of the gowns come at a standard length, which is normally between 49” and 50”.

The below size chart reflects body measurements, not garment measurements, and may not reflect one’s size in ready to wear clothing. Please be aware that bridal sizing is often different than ready to wear sizing. If a new dress is needed due to the purchase of an incorrect size, it will be necessary to purchase another dress at full- price, including rush fees if applicable.

Rib Cage can effect of several dresses - (Gabrielle, Stella, Samantha, Isabella, Beulah, Josiane, Lorelei, and some others). Rib cage is defined as measurement where the bra band hits directly below the bust. Best measured at neither full inhale nor full exhale but in middle.
If ribcage exceeds these measurements in each given size, you will want to size up to accommodate for that.

*Hips are only to be checked on McKenzie, Talithia, Karalyn, and Antonie/Addison. The rest of our gowns will accommodate hips larger than this chart. Hips are defined as fullest measurement around the booty.

Size Chart

SIZE...........Bust...................Waist ......................RIB CAGE................*Hips(around fullest)

  • 0...............31-32”..............24-25”.......................27.75”....................up to 35”

  • 2...............32-33”...............25-26”.....................28.5”......................up to 36”

  • 4...............33.5-34.5”...........26-27” .................... 29.25”...................up to 37.5”

  • 6................34.5-35.5”.........27-28”......................30.25”...................up to 39”

  • 8................35.5-36.5”......... 28-29” .....................31.5”....................up to 40”

  • 10..............36.5-37.5”..........29-30” ......................33”.......................up to 42

  • 12................38-39”.............31-32”.......................34.25”......................up to 43”

  • 14................40-41”.............33-34”.......................35.5”......................up to 44.5”

  • 16................42-43”............35-36”........................37.25”....................up to 46.5”

  • 18................44-45”...........37-38”.........................39.5”......................up to 49”

  • 20................46-47”...........39-40”.........................42”.........................up to 51”

Styles with a built-in bra (i.e. Samantha or Isabella) are made with a B-cup (standard) no matter the size. If a different cup size is needed, it must be specified in the PO. or order in checkout. We can make dresses with a cup from A - D only.

No measurements can be changed or altered 48 hours after order has been received.

Customizations

We will consider customisations on a case by case basis, they will come at a premium price. Some customisations are easily accessible via our wholesale ordering portal under the Custom tab.

Custom Measurements

We do not offer custom measurements, split sizes, cup opening or custom hems on any of our gowns. From time to time, we can fulfill a special sizing request or need. Please send us an email to see if this could be an option.

Alterations

We do not offer alteration services and we are not responsible for the cost of alterations. Each client should expect to have the dress altered in order to get the perfect fit. We always recommend choosing the larger size if a measurement falls between sizes. Leanne Marshall Bridal is not responsible for changes in size due to weight gain or loss.

Payments

All orders are processed via our Vendor Wholesale ordering page Here. Password: LM2018. Payment is due up front so that the dress may ship immediately upon completion.

Cancellations

All bridal dresses/gowns are made to order, so unfortunately we do not accept any returns or exchanges. We allow a 48-hour window from the time of order submission for a full-cancellation and refund. After that, if you choose to cancel your order, you will still be responsible for the wholesale price.

Returns and Refunds

48 hours after the order has been submitted, we do not offer refunds. All dresses are a final sale. If there is a flaw in the dress due to our error (not including slubs or dye lot variances), it will be repaired.

Bridezilla/Boutiquezilla Clause

We love a drama-free working environment. We reserve the right to refuse service to anyone, boutique or individual client, at any point. In these cases, we will refund any and all payments that have been made. If we find that you are in violation of our policies, we will issue you one written warning. A second violation will result in termination of our relationship.

Stock Orders

We ask that our boutiques have a minimum of 4 styles at all times. This is so that you are able to give your customers a good feel and representation for what our line is about and the variations at exist within it. We will happily assist you in choosing a well-rounded assortment that includes several of our best sellers.

Stockists may only sell the styles that they carry.

Rush Orders

Rush options are available. They must be requested when the order is placed. We do require authorization before adding a 4 week rush.
Our rush schedule is as follows.

  • 14 week—$100

  • 12 week—$175

  • 10 week—$250

  • 8 week—$350

  • 6 week—$500 (requires pre-approval)

  • 4 week—$850 (requires pre-approval)

Expedited shipping is available for an additional cost, this must be requested prior to invoicing.
****If a client requests to add a rush after the order has been placed, it will begin from the date the rush was requested, not the date the gown was ordered.. **If a client’s event is less than 25 weeks after the order is placed, a rush MUST be added to the order. We'd hate for you and your bride to be in a bind.

Shipping

All orders ship via FedEx. If overnight shipping is required, please reach out for fees.

Lost Packages, Damages and Shipping Issues

We do not reimburse or replace items that have been lost or damaged during shipping. If you would like to purchase shipping insurance, you are welcome to. Please specify that you require insurance on each purchase order and we will add that cost to the invoice.

International Customers

In order to avoid rush fees, please encourage your client to purchase their gown at least 6 months prior to the date they will need it to arrive. Shipping/customs can several weeks depending on the country. All pack- ages may be subject to customs and any duties and taxes will be the responsibility of the buyer.

Client Relations

We love all of our brides, but we do not handle inquiries from clients that have made their purchase through your boutique. When they reach out to us, we will immediately refer them back to you. This is not because we do not want to help them, but it is for all of our protection. By controlling the conversation, each individual boutique will have a record of all correspondence.

Exclusivity

Exclusivity is not automatically given to any locations. If you are selling a minimum of 4 gowns a month, we will happily extend exclusivity to you. We are not actively seeking new stockists, but if sales are consistently low, we will consider inquiries from neighboring locations. If a successful boutique that carries us creates a franchise location, we will allow them to take our brand to the new location even if it is in proximity to another stockist.

Exclusivity also has to be mutual. There are a great many brands that are thriving by knocking of our brand and others like us. If you choose to carry one of those, we will see that as not being exclusive to us and will consider other locations that may be closer than our usual proximity.

Swatches and Additional Materials

Please reach out about the availability and cost of extra materials. Extra materials are not always available, but we are happy to provide them for you when we can. Because swatches are requested so frequently, we charge $50 per swatch. (boutique wholesale is $25 per swatch)

Additional Policies for the LM Diffusion line

The LM line by Leanne Marshall is not entirely made in our studio location. It is a diffusion line that is hand- made at an outside NYC facility that uses the same care that we do. The materials all silk and lace, both inside and out. Your clients can expect the same luxury at a more attainable price.

No customisations or alterations are available on the LM line. If you wish for customisations, they can be made by a qualified tailor.

All rushes on the LM dresses must be approved prior to the order being submitted. 

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you will be sent a hard copy of our policies agreement for your records.